There was a problem loading the comments.

How to configure SMTP within WHMCS

Support Portal  »  Knowledgebase  »  Viewing Article

  Print
First, navigate to Configuration > System Settings > General Settings > Mail.

Next to Mail Provider, click Configure Mail Provider.

d41a036b-930d-40f5-bf40-8440c3fd11d2.png
In the new window, specify the SMTP settings that you got from your hosting or email provider. Pay special attention to the SMTP Port and SMTP SSL Type settings. Incorrect settings will prevent mail from sending in WHMCS.
c481e2ec-d915-4e4e-9a14-2f8452bd605e.png

Click Test Configuration at the bottom to make sure that you entered everything correctly.

Once you see a success message, click Save Changes. WHMCS will now use SMTP to send mail.

Creating a SMTP Account in cPanel to use for Mail

First, log in to your cPanel account and navigate to Home >> Email >> Email Accounts.
Screen_Shot_2020-06-03_at_1.15.22_PM.png

Create a new email account by clicking Create and filling out the form appropriately.

Once you have successfully created the new email account, you should see it in the list of Email Accounts. Within this list, click Manage, and then click Connect Devices in the right-side column.

9adee27e-1052-4b78-9d00-cf0c33f70155.pngZoom:

On the next page, you will see all of your information under the Mail Client Manual Settings heading. In this example, we will follow the settings in Secure SSL/TLS Settings (Recommended).

These are the settings we used to configure the SMTP settings in WHMCS:

7d7fc14e-fa2e-4dfb-91ab-f4aa5053b1fd.png


Share via
Did you find this article useful?  

Related Articles

© Brixly