Open a Ticket

While WordPress's built-in plugin installer is convenient, some situations may require you to install a plugin manually via FTP. This could be the case for premium, large, or custom WordPress plugins. This guide will walk you through the process of installing a WordPress plugin using FTP.

Connecting to Your Hosting via FTP

First, you'll need to connect to your hosting account using an FTP client. There are many FTP clients available, but some popular ones include FileZilla, Cyberduck, and WinSCP. You'll need your FTP credentials, which are usually provided by your hosting provider.

Navigating to Your WordPress Directory

Once you've connected to your hosting account via FTP, navigate to the directory containing your WordPress site. This is typically the public_html directory, but it may vary depending on your hosting setup.

Uploading the Plugin

Next, you'll need to upload your plugin to the /wp-content/plugins directory within your WordPress directory. To do this:

  1. Locate the plugin file on your local machine. This file should be a .zip file.
  2. Upload the .zip file to the /wp-content/plugins directory.

Unzipping the Plugin

If your plugin file is zipped, you'll need to unzip it. This can be done via the cPanel File Manager:

  1. Log in to your cPanel account.
  2. Navigate to the File Manager.
  3. Locate the .zip file you just uploaded.
  4. Right-click on the .zip file and select 'Extract' to decompress the files.

Activating the Plugin

After the plugin has been uploaded and unzipped, it should now be visible on the Plugins page within your WordPress Dashboard. To activate the plugin:

  1. Log in to your WordPress Dashboard.
  2. Navigate to Plugins > Installed Plugins.
  3. Locate the plugin you just uploaded.
  4. Click 'Activate' to activate the plugin.

By following these steps, you can manually install a WordPress plugin via FTP. This method can be particularly useful for installing large plugins that exceed the upload limit of the WordPress Dashboard. If you encounter any issues during this process, our support team is here to help.