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Getting Started with cPanel

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Logging in to and Accessing cPanel

Logging in with a Username / Password

As a reseller, you will receive one single username and password, which provides you access to both WHM and cPanel, each of which are accessed through different ports.

In the case of cPanel, you can login to the server hostname which would be sent in your welcome email, however you will use the :2083 port…

Note here, that the hostname is ‘unbranded’, avoiding any mention of the Brixly name or brand. The address ‘’ is the ‘hostname’ of the server, and the :2083 is the ‘port’ used to access the cPanel interface. 

This can be used to login to the cPanel account for your account, irrespective of whether your domain yet points to the server, which is ideal for testing. However, once you have pointed your domain to the server, you can login directly using your own domain, such as…

Again, the :2083 is specifying the ‘port’ of the cPanel service, which differs from the previously mentioned port :2087. In this case, accessing this specific port will redirect you to the cPanel login interface.

Note: cPanel can also be accessed through a ‘subdomain’ which exists automatically when pointing a domain to the server. To access this, you can instead use…

You will be presented with the cPanel login screen, where you can then enter your username and password which was provided in the welcome email.

Once you are logged in, you will see the following screen…


Logging in via our Client Area

Please note that you can also log in without using the username and password for your cPanel account, by logging in via our client area.

To do this, you can log in to our client area at, navigate to ‘Services -> My Services’, selecting the reseller account.

From here, you can click ‘Login to cPanel’ on the left hand side, which will also securely log you in to your WebHost Manager.

Logging in via WHM

You are also able to login to the cPanel account via WHM, by navigating to ‘List Accounts’, then selecting the orange ‘cP’ logo listed next to the domain. This method doesn’t require credentials, so is ideal for logging in to clients cPanel accounts. 

Logging in to WHM from cPanel

You are able to log in to WHM by accessing cPanel first of all. In order to do so, login to cPanel as per the above steps, then click the ‘WHM’ icon.

cPanel Overview

The cPanel interface and its functionality are extensive, far beyond what we can detail here in this particular document. 

For the full documentation on cPanel, please see the link below…

cPanel - Exclusive Plugins and Tools

Brixly has a fantastic, in-house development team who work around the clock to bring you some exceptional tools and facilities, which you are then able to offer your clients completely free of charge. We have listed a small handful of these tools, which we hope will make the hosting experience outstanding for you and your clients.

Bolt-Cache - Exclusive to Premium Plans

Bolt-Cache is a plugin for cPanel, built by the developers at Brixly designed to drastically improve site loading speeds for WordPress (and many other) applications / sites.

Brixly uses a unique ‘stack’ for web hosting – by default its incredibly fast, but can be further ‘tuned’ to enhance performance. Bolt-Cache makes that process incredibly simple, with a 3 click interface giving you access to some of the worlds fastest caching technologies.

Our ‘Stack’ – Designed for Performance

A ‘web stack’ is basically software, stack’ed together to serve websites or applications from a web server. Here at Brixly, we have a unique ‘web stack’ which differs from most hosting providers, designed from the ground up to ensure you get only the best performance from your hosting experience.

Most hosting providers will either use ‘Apache’ or ‘Litespeed’ as the web server, which is the software which ‘serves’ the applications contents. Instead, we use ‘mod_lsapi’ (The Litespeed PHP Handler) with an event driven Apache as the primary web server, but use ‘NGINX’ (in our opinion, the world's fastest web server) as a ‘reverse proxy’ to Apache / mod_lsapi.

By default, NGINX will be responsible for ‘relieving’ much of the pressure from the Apache service, ensuring that performance and reliability is outstanding. NGINX provides protection from DoS attacks (those which bypass our network level DDoS protection), as well as serving directly the static resources (which it can do significantly faster than Apache standalone). The combination provides outstanding performance with full compatibility with all scripts / applications you would run on a hosting environment.

The results of this facility provides your clients unparalleled performance, benchmarked to outperform the most common caching methods and configurations provided by most hosting providers today.

Many providers work on the basis of a ‘one solution fits all’ plugin, however with our extensive background in performance tuning and optimisation we have come to the conclusion that this isn’t realistic nor feasible - instead, different applications and requirements may need different solutions. As such, Bolt-Cache provides a simple and clear comparison of a number of caching methods which vary based on the application type.

See our guide on how to use Bolt-Cache here…

CloudNS (also known as Bolt-Cache Advanced)

The CloudNS plugin is a more extensive extension to the Bolt-Cache plugin, however both essentially power the same backend functionality. 

CloudNS however, boasts more complex configuration options and tools, such as the following…

  • Custom nginx.conf rewrite rules

  • Ability to select from pre-configured NGINX templates for 30+ applications

  • Ability to specify caching methods and templates

  • A ‘Dev Mode’, disabling caching methods entirely for development processes

  • SSL Offloading for Performance Optimisation

  • Open file caching / caching headers

  • DOS Mitigation to reduce the effects of an attack

  • Bot Mitigation allowing you to mitigate negative bot traffic

  • Google PageSpeed controls and optimisations

  • Gzip Compression

  • HTTP/2 support

  • One-Click Redirection to https / SSL

  • Automatically redirect domain alias’ to the ‘main domain’

  • non-www and www redirection

  • Ability to specify PHP Version by subdirectory

Website Preview

cPanel / WHM provides a very basic ‘Preview URL’ which looks similar to… 

This has a few limitations however…

  • ‘Rewrites’ in the .htaccess files don’t really work as expected and generally causes issues with the display of sites powered by WordPress, Joomla etc

  • To view a WordPress site via the preview URL, you would need to amend the URL’s in the Settings -> General screen of WordPress (far from ideal)

  • Its ugly! Providing this to a potential / development client isn’t great, and reveals your servers IP address directly

  • If you don’t have WHM, then you have to work the link out! There is no link to this URL from within cPanel itself

  • You can’t install an SSL to the temporary URL, therefore if your site uses https:// you can’t use it

The solution

Here at Brixly we have built an option within cPanel called ‘Website Preview’, which gives you the ability to generate a temporary URL which is fully compatible with WordPress and almost 90% of web applications. No modifications are required within the application or site in order to preview the site, making it incredibly convenient. 

Best of all, those links generated are ‘generic’, and don’t include the IP address of the server. This makes them ideal for building sites before DNS has propagated, or for sending clients access to a website without the need for any complex changes (such as the hosts file method). 

WordPress Staging

Give your clients the ability to set up staging environments with intelligent ‘push to live’ functionality. This, combined with our website preview facility serves as an ideal solution for design agencies and developers who wish to make changes to sites without causing interruption to live content or data.


The BitNinja security suite is our choice for advanced protection from numerous types of attacks and exploits across our servers. 

BitNinja provides outstanding protection against malware, intrusion protection and WAF (Web Application Firewall). 

Malware Scanner

Comprehensive protection against malwares, injections and other attacks with intelligent threat-detection, symbolic link protection, Binary threats and suspicious pattern recognition.

Auto-clean Infections

Automatically remove infected lines of code from your files with our cloud based intelligent auto clean logic.

Realtime protection from threats

Our real time protection keeps your accounts safe from on-line attacks, on-line service abuse, malwares, botnets, command and control servers.

Wordpress and other CMS protection

Prevent large scale Brute force attacks from taking down your site. An essential security feature that monitors and controls distributed attacks before they affect you.

Optimized ModSecurity rules

Rules based on intelligence gathered from real-world investigations, penetration tests and research data

CMS Vulnerability fix

Protect your WordPress, Joomla and Drupal website from attacks and vulnerabilities

Generic Apache and PHP rules

Advanced filtering, security and intrusion protection for PHP websites and applications

JetBackup for Backups / Restores

Backups are taken of your clients accounts daily with a 30 day retention period. Give your clients control over their own disaster recovery, with full self-managed restores. 


Offer your clients advanced SPAM prevention on all of their mailboxes completely free of charge. MagicSPAM uses a unique combination of SpamAssassin algorithms and intelligence to provide one of the highest SPAM detection accuracy rates in the industry. 


Some web-enabled applications, like WordPress, need little introduction. Powerful and easy to use, many blogging and eCommerce applications have become immensely popular. Of course, there’s still that small matter of their installation. 

In WordPress’ own description of its “Famous 5-Minute Install,” users are instructed to unzip the WordPress package, create a database with a MySQL user with correct privileges, rename and edit a .php file, upload the WordPress files to the right web directory, create a blog directory, and (finally) run a WordPress installation script. And that (says WordPress) is the quick version! Isn’t there a less painful option to get applications like this installed? YES! That is what Softaculous sets out to do. 

Softaculous automates the installation of web applications to a hosting account through the use of predefined scripts. Installations are launched from the website administration area using just a couple of clicks. 

Softaculous has quickly become the industry standard in ‘one-click’ installation solutions and is included on all hosting accounts by default. 

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