First, navigate to Configuration > System Settings > General Settings > Mail
Next to Mail Provider
, click Configure Mail Provider
In the new window, specify the SMTP settings that you got from your hosting or email provider. Pay special attention to the SMTP Port
and SMTP SSL Type
settings. Incorrect settings will prevent mail from sending in WHMCS.
Click Test Configuration
at the bottom to make sure that you entered everything correctly.
Once you see a success message, click Save Changes
. WHMCS will now use SMTP to send mail.
Creating a SMTP Account in cPanel to use for Mail
First, log in to your cPanel account and navigate to Home >> Email >> Email Accounts
Create a new email account by clicking Create
and filling out the form appropriately.
Once you have successfully created the new email account, you should see it in the list of Email Accounts
. Within this list, click Manage
, and then click Connect Devices
in the right-side column.
On the next page, you will see all of your information under the Mail Client Manual Settings
heading. In this example, we will follow the settings in Secure SSL/TLS Settings (Recommended)
These are the settings we used to configure the SMTP settings in WHMCS: