Migrating emails from one provider to another can seem like a daunting task. However, with the Migration Center, you can easily migrate your emails from an IMAP provider to your Brixly Hosting account. This guide will walk you through the process.

Preparing for Migration

Before you begin the migration process, you need to create the email account you wish to migrate to if it hasn't been created already. This can be done in either cPanel or DirectAdmin. 

Email Migrations require credentials of the mailboxes on both the 'destination', and the 'source' servers

Initiating the Migration

  1. Access the Migration Center: Navigate to the Migration Center and select 'Email Migration'.

  2. Enter Login Details: Enter the login details for the email account you want to migrate from and the credentials for the email account you want to migrate to. Set your provider to 'Custom IMAP Server' and click 'Begin Migration'.

  3. Test Connection: Upon selecting 'Begin Migration', we will carry out a test against both the source and destination servers to ensure the connection details are valid before proceeding with your migration. You should see green ticks on the right side of each and click 'Start IMAP Migration'.

  4. Start Migration: After initiating the process, the migration will start copying emails over to our server. You can view the logs to confirm when this is completed.

  5. Check Logs: Click on 'View Log' to see if there are any errors. If anything fails to connect or the process does not complete, you will see red highlighting against the error.

Post-Migration Steps

  1. Resync Emails: Once the migration is complete, you can then resync your emails to requeue the migration. This process will not duplicate your emails rather than simply resyncing your emails from your old provider.

  2. Confirm Resync: Confirm the resync by clicking on 'Resync Mailbox'. Please note the time of the process depends on the number of emails you have, the resync is a background process so can you leave it running.

Following these steps, using the Migration Centre, you can easily migrate your emails from an IMAP provider to your Brixly Hosting account.