Let us manage your Brixly-hosted servers, freeing up your technical staff. Server-managed services include OS updates and patches, server security hardening, optional proactive service monitoring, and more.
Servers are, by default, deployed unmanaged. We will only provide a guarantee against the network uptime and provide support for the platform/infrastructure. However, we will not be able to SSH or login to any server without an active management plan.
Our managed plan allows us to provide complete server administration with up to 3 hours of technical assistance/consultation monthly.
Please note that, at the moment, we do not provide support or management plans for Windows servers.
Tasks will be carried out on request via our support ticket system.
We do not proactively monitor managed servers by default, as we are aware clients from time to time may take their servers offline or carry out their maintenance - this leads to a high number of false positives, reducing the effectiveness of our monitoring facility. However, if you require proactive monitoring, please get in touch with our support team, who would be more than happy to enable this on your managed servers.
External Server Management - £89.95/m
If you have servers hosted with another provider but require assistance with your servers, we offer a management plan to help. The exact terms as the above apply to servers externally hosted.
Hourly Administration - £75/h
If you require assistance outside the scope of our management plans, with prior agreement, we offer an hourly administrative service at just £75/h